Browse Talent

I have gained experience across diverse roles and campaigns throughout my career journey. Beginning in customer service, I supported various campaigns including healthcare, telecommunications, online food delivery, and rideshare services. With a robust background in sales spanning two years, I recently transitioned into the cold calling and telemarketing sector. My previous roles encompass a broad range of responsibilities, primarily centered around customer service support via phone, email, and chat, along with proficiency in data entry and administrative duties.

Hi My name is Frederick, most people call me Fred. I have worked as a technical support representative, IT support, Customer service and sales representative. I have been around different campaigns which brings me to my experience level. Aside from being technical on Windows operating systems, I can also manage users and services on Office 365 business via the admin center. In terms of customer service skills I have worked with Telstra billing and credit management to answers billing inquiries and do upselling as well. For my sales experience I have worked with Transparent BPO and providing options for Medicare and Medicaid insurance options. All in all I have a total of 11 years working experience and I would be happy to provide my services to assist users and provide them with the best support experience.

A results-driven professional with 5 years of experience in the BPO industry. Throughout my career, I have consistently demonstrated my ability to think critically, multitask, and customer satisfaction, contributing to the success of my employers and clients. Dedicated to continuous learning and growth, staying up-to-date with industry trends and best practices to deliver exceptional results. I am known for my strong communication skills, teamwork, and problem-solving ability, and I thrive in dynamic and collaborative environments.

I've worked in the BPO industry for ten years. I worked as a CSR for a US account for 2 years, where we assisted customers with billing questions and payment processing. Also 8 years of TSR in an Australian account. I have managed both residential and business accounts, where we assisted clients with monitoring and modifying their business phone system and troubleshooting their internet connections. In my previous role I gained experience in configuring LAN and WAN networks, which helped me develop a strong understanding of network infrastructure and troubleshooting. Also, I have knowledge in setting up the modem, ensuring seamless connectivity and optimizing network performance of the client's internet.

With a degree of BSBA Major in Business Management from Far Eastern University and over Five years of experiences in lead generation, sales development, full cycle sales and account management, I am a skilled, passionate and persistent professional that can generate leads, qualify prospects Discovery calls and create opportunities' for Software as a Service Industry and other related industries. I have working experience in different kinds of industries and regions, providing and creating solutions that enhances and solve problems for stakeholders and customers. In line with this, I contributed my knowledge and experiences in the SDR team and AE Team at my most recent employer, PandaDoc where I leverage my LeadGen Multithreading, sales development, FullCycle Sales and account management. With potential customers/prospects with their desired workflow being implemented and switching over their solution to PandaDoc My core competencies are a combination of lead generation, prospecting, communication, negotiation, client engagement, full cycle sales and, account management. I'm always open for opportunities to enhance and improve my knowledge and experiences in SaaS and in different kinds of industries. I am goal oriented and motivated for the challenges and roadblocks helping out prospects to provide there current needs. I am open for new opportunities where I can leverage and apply my field of expertise to contribute for the success of an innovative organization.

Dynamic and results-driven Virtual Assistant with over 5 years of experience spearheading successful digital marketing initiatives. Proven ability to lead strategic projects from concept to execution, delivering measurable results in brand visibility, customer engagement, and revenue growth. Highly skilled in project planning, timeline management, and team coordination, ensuring timely and cost-effective delivery of objectives. Adept at building and nurturing strong client relationships, consistently exceeding expectations and fostering long-term partnerships.

Hello and great day!, I am Jackie or you can call me Jack and I am from Cebu city Philippines. I'm a professional in the Customer Service Industry with over 18 years of experience handling customers directly, managing customer service teams and delivering exceptional service to US and Australian clients. I specialize in coaching and developing agents talent, driving team performance, and generating data and reports using excel and powerpoint. What I can do best for you is free up your time by managing and taking care of your tasks like taking care of your customers among others including ad hoc tasks so you can focus more on other important matters. As a professional, I follow my previous employers’ values which are excellence and integrity as these 2 have guided us for years in conducting good business relationships and leading us to growth. And as an individual, I am an avid traveler and a nature enthusiast. I love exploring new places with friends and colleagues, always on the lookout for the next adventure.I hope we can have an opportunity to work together and all the best to your business!

My journey in sales began more than ten years ago, and over the years, I've honed my skills in building strong client relationships, understanding customer needs, and delivering tailored solutions that drive growth and success. I've had the opportunity to work with clients from various sectors, and I'm committed to providing the highest level of service and value in every interaction.

My name is Pau, a nickname commonly used by my friends, family, and colleagues. I have nearly seven years of experience in the BPO (Call Center) industry, where I have held positions in Customer Service and Technical Support. In these roles, I managed both inbound and outbound calls, assisting customers with their inquiries and concerns. I transitioned to freelancing as an Amazon Account Manager and, upon the conclusion of that contract, continued my career as an Amazon Virtual Assistant with a different company. In this capacity, I handled Amazon 1P (Retail Orders) as well as Direct Fulfillment orders. Additionally, I managed Fulfilled by Merchant (FBM) and Fulfilled by Amazon (FBA) products within the Amazon 3P marketplace.

With 10 years of experience in E-commerce, Sales Growth, and Creative Design, I’ve dedicated my career to helping businesses thrive. I’m passionate about building strong customer relationships, creating solutions that truly work, and supporting teams to achieve their best. Whether it’s boosting revenue, enhancing customer satisfaction, or improving digital presence, I focus on delivering results that matter. My journey spans both sales and hospitality, giving me a well-rounded perspective on what it takes to succeed. Let’s work together to create something truly exceptional and make a lasting impact!

I am an experienced customer service professional with a proven track record of delivering exceptional client support. In previous roles, I assisted customers with product inquiries, design needs, and order concerns, as well as resolving technical issues with a focus on first-call resolution and satisfaction-driven solutions. Additionally, I have experience supervising and coaching teams to enhance their performance. My expertise lies in fostering positive customer experiences and driving team excellence in service delivery. I also bring a solid background in administrative support and event coordination.

As a seasoned Virtual Assistant and Customer Service Specialist, I bring a wealth of experience in efficiently managing diverse tasks and providing exceptional support to clients and customers. With a keen eye for detail and a proactive approach, I excel in handling administrative duties, managing schedules, and responding promptly to inquiries. Whether it's managing emails, coordinating meetings, or handling customer concerns, I am dedicated to ensuring smooth operations and delivering top-notch service. My background in customer service equips me with the skills to engage effectively with clients, address their needs with empathy and professionalism, and resolve issues in a timely manner. I thrive in fast-paced environments where multitasking and adaptability are key, and I'm adept at utilizing various communication channels to provide assistance and support. With a commitment to excellence and a passion for helping others, I am dedicated to exceeding expectations and contributing to the success of the teams and individuals I work with.

Organized Team Leader that builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. I have strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. I am a results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. I am ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts.

I am Byron an experienced IT specialist with a strong background in technology and problem-solving. Passionate about leveraging technical expertise to improve systems and enhance productivity, I excels in troubleshooting, software, and hardware solutions. With a keen interest in staying ahead of technological trends, I am committed to providing innovative solutions to meet the evolving needs of clients and organizations.

John is a versatile professional with over four years of experience spanning administrative support, recruitment, virtual assistance, and management. As a recruitment specialist, he has worked with global organizations like Becton Dickinson, Allianz, and Honeywell, managing end-to-end talent acquisition across the US, ASEAN, and ANZ regions. Additionally, John has excelled as a Virtual Assistant, providing tailored support in email correspondence, scheduling, graphic design, research, and social media management. His recent role as an Assistant Manager has further honed his leadership and organizational skills, overseeing creative projects, coordinating schedules, and fostering collaboration among teams. Proficient in ATS, CRM tools, and project management software, John is passionate about connecting top talent with exceptional opportunities and driving results through innovation and adaptability.