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Hi my name is Jaquidgim Adolfo and you can call me Jackie. I am one of the Virtual Professional you could ever talk to. I can go the extra mile just to make sure I have everything taken cared of for you. Want to know how? I always keep 3 important things in mind that I am passionate about. Let me just share this with you how I was being rewarded and commended for being a good agent back then. It's simply for helping all of my customers out by making sure that I do my best and go above and beyond to ensure that we will end our conversation w/ the smile on their faces. Also as a quality analyst, that gives them an assurance and opportunity that I'm not working things out because it's a responsibility, but me making sure that I give them the most out of their experience and truly feel how they are being valued while I have me on the line. Most of all, I am very proud to let you know that being a performance coach also I am not only using the skills I have for my good but also to share them with/ other people, which has made me more of a better person. Knowing that people under my supervision moved up because of the learning they got from me is something that I can always be proud of. Providing you satisfaction will always be on top of my goal.
Who is Patrick? A person that has passion in helping and solving customers concern. A detailed oriented and a good communicator. Prioritize team success over his self interest. A Senior Customer Advocate who interacts with clients’ customers to provide them with information to address inquiries regarding products and services with the highest degree of empathy, courtesy, and professionalism. Experienced in Data Entry, Data Reporting, Lead Generation, and Quality Audit.
Passionate about E-commerce and Recruitment, I've cultivated a versatile skill set across various roles, consistently delivering impactful results. As an E-commerce Analyst, I spearheaded dynamic initiatives from Shopify store management to setting up Facebook Ad campaigns. Conducting thorough market analyses, I utilized data insights to drive strategic decisions. My expertise extended to product sourcing and testing, alongside adept social media management and comment moderation. Leveraging Storyblok, a cutting-edge CMS platform, I crafted engaging landing and product pages. My journey also includes invaluable HR experience, having served as an HR Staff and a Sourcing Consultant. Throughout these roles, I navigated the end-to-end recruitment processes, prepared employee contracts and ensured seamless record-keeping. Proactively sourcing top talent, I excelled in cold calling and crafting compelling recruiting emails, while also refining candidate qualifications presentation through expertly formatted CVs. Driven by a passion for continuous learning and growth, I hold multiple certifications in HR and employee management. Proficient in data analytics and project management, I excel in fostering organizational efficiency. I am poised to bring valuable insights and expertise to any team, fueled by my dedication to excellence and drive for success.

Hello everyone, my name is Angel, and I've been immersed in the call center and IT industry since 2010. A standout trait of mine is my strong grasp of time management—I habitually arrive 30 minutes before my shift begins. During this time, I meticulously organize and prepare a checklist of tasks for the day ahead. This disciplined approach ensures that I execute my responsibilities efficiently and never overlook any assigned tasks. To me, being organized is synonymous with passion for what you do, which is why I'm eager to explore this opportunity and learn more about it. I thrive on learning and adapting quickly to new challenges. My journey started in the BPO/ITO sector in 2010, handling technical support for Samsung appliances such as Blu-Rays, Home Theater Systems, Smart TVs, and Tablets. After a year, I transitioned from Alorica to Transcom in Ortigas, seeking a company that offered similar benefits but was closer to Cavite. Subsequently, I joined Stefanini Philippines in Makati as an IT Helpdesk professional for Ernst & Young, managing Account Directory accounts and credentials. My career then led me to ATOS, where I continued in IT Helpdesk roles, specializing in POS systems for McDonald's. At Teleperformance, I seized the opportunity to work remotely as an email technical support for Outlook for Mobile, and later as a quality analyst for Apple. Before the pandemic, I had already ventured into freelancing, serving as a virtual assistant for an Australian real estate company, providing technical support for Shopify, and delving into graphic design. Right now, I am into Tamiya mini4wd. During my free time, I spend time building and customizing my Tamiya cars that I race during big events. I also host a fun race or a small event here at my place where my closest fellow enthusiasts can join. Throughout my 14 years of professional experience, I have consistently been recognized as a hardworking, trustworthy, and dependable employee by every employer I've had the privilege to work with. I'm keen to discuss how my skills and background align with your company's needs. I look forward to the opportunity.

I bring structure, clarity, and elevated storytelling to growing brands. With a background in social media strategy, content marketing, and digital campaigns, I help founders and business owners turn vision into messaging that moves. I’ve worked with boutique fashion houses, digital banks, and lifestyle brands across global markets, creating thoughtful campaigns that not only look good but work. Beyond social, I also craft messaging for email, SMS, and below-the-line channels that keep brands connected and consistent at every touchpoint. My approach is both strategic and hands-on, combining creative flair with clean execution. If your brand needs presence, polish, and a plan that actually performs, I’m here to make that magic happen.

With 16 years of valuable experience within the call center environment, including a remarkable 13-year tenure devoted to fostering the growth and development of call center representatives and Team Leads, Martin stands out as a seasoned professional. His journey has been marked by active participation in various pilot projects and the successful initiation of new programs at the behest of the client.As a progressive Operations Manager, Martin boasts a distinct talent for propelling performance to new heights, streamlining operations to eliminate inefficiencies, and judiciously trimming costs. His intrinsic self-motivation, unwavering focus, and innate self-sufficiency make him an indispensable asset, always ready to rise to the occasion with resourcefulness and agility. Martin's approach to work is defined by its responsiveness, cooperativeness, and profound knowledge, reflecting his unwavering commitment to tackling operational challenges with a consummate professionalism. Although he champions leadership through facilitation and empowerment of others, he remains ever-willing to shoulder personal responsibility for any issues that fall under his governance. Martin is the embodiment of a consummate professional, with a wealth of experience and an unyielding dedication to excellence.My expertise includes; Strong Leadership, Developing Customer Centric Mindset, built Client success Management Team, Developed Sales and retention workflows & strategies, Optimizing operational Rhythm andStructuring coaching for excellence & Cultivation leaders development and performance improvement process. Developed call center SOPs.

I’m the virtual assistant you’ve been looking for! I’m highly detail-oriented and organized, and I always have a system in place to ensure everything runs smoothly. As a kinesthetic learner, I pick things up quickly—especially when it comes to navigating new tools and platforms. I thrive in fast-paced environments and love helping businesses stay on top of their day-to-day operations.

I am a self-motivated and reliable troubleshooter with a knack for problem-solving. I possess a keen enthusiasm for learning, which enables me to quickly grasp new concepts and apply them effectively even in high-pressure situations. Apart from my professional attributes, I am also a skilled musician and an avid car enthusiast. In my free time, I enjoy watching movies and expanding my knowledge in various fields.

Dedicated Digital Marketing Specialist and Marketing Data Analyst with 9 years experience, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hi, I’m Jonard, 29 years old, with nearly a decade of experience in customer service and support roles. I started my career in 2016 as a Customer Service Representative and have since grown into leadership and specialized roles across different industries, from e-commerce and telecom to healthcare and BPO. I’m passionate about helping customers, supporting teams, and constantly improving how service is delivered.

Detail-oriented Accounts Payable skilled in handling diverse range of accounts payable functions with accuracy, efficiency, and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments.

Hi, I’m Eden from the Philippines! I’ve worked in customer service for a few years now, helping customers with everything from questions to account support to shipping inquiries. I love creating a warm, positive experience for everyone, and I think I’d bring that same energy to your company.

I bring expertise in customer support, management, and executive assistance. With a passion for delivering exceptional service, I am confident in my ability to meet your needs and exceed expectations. I have a proven track record in resolving complex issues, ensuring customer satisfaction, and maintaining strong client relationships. Additionally, I excel in managing day-to-day activities, maintaining calendars, and facilitating efficient communication with clients. With my lively and professional approach, I am dedicated to making a positive impression on your clients. I am committed to providing exceptional service and contributing to your organization's success. Thank you for considering my application. I look forward to discussing how I can add value to your team.

Creative and results-driven marketing professional with a strong background in copywriting, influencer marketing, and brand strategy. Experienced in crafting compelling campaigns for well-loved Filipino brands, with a passion for blending creativity and communication to drive engagement. Known for delivering polished, purpose-driven content and bringing fresh ideas to the table.

Hi, I am Janet. I'm an email marketer who helps e-commerce brands boost sales and build loyal customer relationships through engaging, strategy-driven email campaigns.