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Deither James
View profile
Appointment Setter/Customer Service Representative/Virtual Assistant
Oroquieta
,
Philippines
Full-Time
$
5
/hr
Appt. Setting
Bookkeeping
Customer Support
Virtual Assistance

As an experienced customer service representative, I am very passionate of providing excellent service to clients. I am very diligent in work and I can provide solution in timely manner. As an efficient agent, I can sustain and provide effective output by applying the necessary skills that are needed for multiple issue and having an outstanding performance while maintaining the company's advocacy. I worked in the BPO Industry for five years and ready to share everything I've learned from those experiences.

Elizabeth Ruth
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Virtual Assistant/Customer Support/Customer Service
Manila
,
Philippines
Full-Time
$
7
/hr
Communication
Customer Success
Customer Support
Sales
Social Media

Hi I'm Eli! Your virtual assistant/Social Media Support/CSR, E-commerce support.I am eager to contribute my talents and refined skills to your team. I am excited about the opportunity to discuss how my personality and abilities align with the role that your looking for!

Denyrel
View profile
Operations Supervisor, Team Management, Virtual Assistant
Biñan
,
Philippines
Full-Time
$
7
/hr
Admin Support
Customer Onboarding
Customer Support
Data Entry
Email Marketing

I thrive in high-pressure and fast-paced situations, striving for positive results by applying all the skills I’ve learned and abilities. Further, I possess expertise in handling a team and acumen for maximizing performance and inspiring colleagues. I can visualize success and identify unconventional yet highly effective strategies. I have skillfully balanced organizational objectives and productive relationships, strategizing and recommending ways in which to achieve and maintain a competitive business edge. My management and teamwork talents have supported my professional growth.

Christian
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Business Development Representative
Manila
,
Philippines
Full-Time
$
15
/hr
Admin Support
Appt. Setting
Communication
Customer Onboarding
Customer Success

With over eight years of diverse sales and customer success experience spanning industries like telecommunications, banking, real estate, SaaS, Human Resources, and business financing, I'm a virtual assistant known for world-class customer service. My drive to exceed customer expectations, passion for connecting with people, and helping them overcome challenges are my hallmarks.In my recent role as a Business Development Representative at Act Now Business, I assisted SMBs with tailored financing solutions for effective scaling. I also thrived as a Business Development Representative at Castle HR, excelling in lead generation, email marketing, and maintaining a robust sales pipeline.Previously, as an Executive Administrative Assistant at Hypr Assistants, I ensured seamless real estate transactions by effectively coordinating with stakeholders, updating KPIs, and maintaining an impeccable record. My ability to empathize, build lasting relationships, and deliver outstanding results is evident throughout my career. My expertise extends to troubleshooting Windows PCs and mobile phones, enhancing my effectiveness as a remote worker.Guided by my Christian faith, I consistently uphold unwavering integrity and professionalism, the cornerstones of my success.

Raven
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Customer Service Specialist/Admin Support
Manila
,
Philippines
Part-Time
$
15
/hr
Admin Support
Communication
Customer Support
Data Entry
Social Media

I am a seasoned Customer Service Professional with nearly a decade of experience in phone, chat, and email support. Aside from being proficient in Google Workspace, Office 365, Zendesk, Freshdesk, Ring Central, JustCall, Salesforce, etc., I possess strong skills in coaching, training, mentoring, leadership, time management, and process improvement. Currently, I am offering Virtual Assistance services. I excel in both technical and non-technical support.

Jannet
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Technical Support Representative | Virtual Assistant
Malolos
,
Philippines
Full-Time
$
8
/hr
Appt. Setting
Communication
Customer Support
Data Entry
Sales

I have a 1 year of experience as a Virtual Administrative assistant in Chiro Match and Makers .I am a hard working and self-motivated employee with almost 8 years of experience in BPO industry. Majority of my years in BPO are pure TECHNICAL SUPPORT ROLES. Able to focus on work without the need for supervision.I can say that I am dedicated and detail oriented customer service specialist. Excel at prioritizing, completing multiple tasks simultaneously, and following through to achieve goals.

Kenniedy
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Virtual Assistant / Customer Support / Technical Support
Batangas City
,
Philippines
Part-Time
$
8
/hr
Admin Support
Appt. Setting
Communication
Customer Success
Customer Support

With over a decade of dedicated expertise in Business Process Outsourcing, I bring a wealth of experience as a seasoned Customer Service Representative. Proficient in navigating the intricacies of customer interactions, I specialize in addressing concerns, managing requests, and providing comprehensive product information.Throughout my career, I have been recognized for my commitment to cultivating customer satisfaction through effective and empathetic communication. My ability to handle diverse challenges in industries such as telecommunications, finance, healthcare, real estate, and IT freelancing speaks to my adaptability and resilience in fast-paced environments.In the past three years alone, I have successfully contributed to the enhancement of customer-company relationships, leaving a positive impact on the organizations I've been a part of. My skill set extends beyond mere technical proficiency; I am exceptionally trainable and flexible, always eager to learn and adapt to new processes and technologies.As a professional dedicated to building meaningful connections with consumers, I am enthusiastic about leveraging my expertise to contribute to the success of forward-thinking companies.

Andrew
View profile
Consumer and Shopify Support
,
Philippines
Full-Time
$
5
/hr
Communication
Customer Onboarding
Customer Success
Customer Support
Sales

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and deliver legendary service on every interaction.

Claire
View profile
Chat and Email support Professional, Virtual Assistant, Socia Media Manager or Admin Assistant
,
Philippines
Full-Time
$
4
/hr
Admin Support
Appt. Setting
Copywriting
Customer Success
Customer Support

Im a seasoned call center representative with over a decade of experience in delivering exceptional customer service. Throughout my career, I've honed my skills in communication, problem-solving, and maintaining a high level of professionalism. Now, I'm excited to transition into a virtual assistant role or any role that would fit me, bringing my wealth of experience to efficiently handle tasks and contribute to the success of your team. I'm dedicated to delivering top-notch service and am eager to leverage my expertise in a work-at-home setting.

Jhonryll
View profile
Customer Service Specialist
Davao City
,
Philippines
Full-Time
$
4
/hr
Admin Support
Appt. Setting
Customer Support
Lead Gen.
Sales

Hi! you can call me John. Most of my job experiences is in Customer service. I handle customers from a US based client. I worked with AT&T and Directv in various department for more than 5 years. With a strong background in customer service and a passion of helping others, I am confident in my ability to provide exceptional support to your client.I am highly organized, detail oriented and able to multitask in a fast-paced environment. I am also proficient in using CRM software and other tools to track customer interactions and provide personalized service. I am committed to delivering top notch customer service and going above and beyond to exceed expectations. I am excited about the opportunity to join your team and contribute to the success of your company. Looking forward to the possibility of discussing my qualifications further.

Ricky
View profile
Customer Service Representative
Tarlac City
,
Philippines
Full-Time
$
5
/hr
Admin Support
Appt. Setting
Communication
Customer Support
Email Marketing

I am a friendly and outgoing Customer Service Officer with a passion for retail and business. My studies and my previous experience have all been in these areas and I am currently looking to progress my career in a more challenging role. I have excellent communication skill which have enabled me to build strong relationship with customers, colleagues, and clients. I have the excellent ability to supervise, manage and motivate other team members.

Kean Carl
View profile
Dental Virtual Assistant / Appointment Setter
Quezon City
,
Philippines
Full-Time
$
10
/hr
Admin Support
Appt. Setting
Communication
Customer Onboarding
Customer Success

I'm here to satisfy your demands for your business. So yeah! Let's immediately plunge into the fascinating world of success! Let me be the extra set of hands you need to expand your company and make it more successful. Here are a few things, among others, or things I have a lot of expertise with, that will undoubtedly help your campaign or project expand smoothly, efficiently, and effectively. Allow my tools and skills to do the talking: - Handling Inbound & Outbound Support - Handling emails, chats, and other forms of communication   - Handling Flight, Hotel, and Car reservations also in Tours. - Communicate with Travel Providers and Vendors: Contact hotels, resorts, and other travel providers with client needs and requests. - Check Team Email and attend to all inquiries from customers/ clients who need assistance. - Send out all other forms of communication to delinquent Patient Profiles / Customers / Clients and follow up on the first week of the month. Further follow-up communication may be needed every other week. - Overseeing Customer Support: Assisting with customer inquiries and providing support as needed. - Travel Itinerary Building: Assist in creating online itineraries for clients using GDS (Amadeus) & Voyager CRM software. - Leading or supporting digital transformation initiatives to enhance customer engagement and outcomes. - Managing complaints and providing excellent customer service. - Answer incoming calls and make outgoing calls while offering information and assistance about insurance policies and insurance coverage issues, as well as customer complaints and general inquiries. - Managing appointments and schedules and sending reminders - Update the insurance information in the patient's / client's portal and contact them in case of missing data. - Manage Dentist/Hygienist requests from Patients and Team to coordinate with the right department and to ensure effective completion. - Processing of B2C and B2B orders - Resolving escalation and process or addressing and mitigating an issue or dispute that has escalated to a higher level of urgency or severity. - Assisting in setting up new Patients/Customers/Clients in various systems. - Managing Medicare Advantage plans and other health care solutions. - OMNI Medicare is a Medicare Advantage plan offered by Centene Corporation in some states, such as Florida and Texas. It provides dental, vision, hearing, fitness, and prescription drug coverage benefits. - Assist team in making processes more efficient continuously improving customer experience and providing premium service. - Coordinating with the supplier to get order updates and price quotes. - Executing order inquiries, order entry processing, and control. - Handling Patient Profile and Assisting them to book an Appointment for their Operation - Helping Patients Book their Appointments with One of our Best Dentists and Hygienists in town. - Provide phone, email, and administrative support services while adhering to quality assurance standards and standard operating procedures. - Performing all other job-related duties as requested.

Scharmaine
View profile
Virtual Assistant
Sorsogon City
,
Philippines
Full-Time
$
6
/hr
Admin Support
Communication
Customer Support
Email Marketing
Lead Gen.

I have been working as a Customer Service Representative since 2006, gaining valuable experience while serving clients at PayPal and Google. These opportunities have allowed me to develop exceptional customer service skills, providing both technical and financial support. My most recent role was as a Shopify Virtual Assistant, primarily focusing on email management and social media moderation. I also come with prior experience in cold calling, and we're actively involved in lead generation as well. If you're looking for brand awareness, get customer satisfaction and operate efficiently. I'm the right person for the job. I look forward to meeting you and discussing how I can be of value to your company. Thanks!

Martin
View profile
Operations Manager
,
Philippines
Full-Time
$
25
/hr
Admin Support
Communication
Customer Onboarding
Customer Success
Customer Support

With 16 years of valuable experience within the call center environment, including a remarkable 13-year tenure devoted to fostering the growth and development of call center representatives and Team Leads, Martin stands out as a seasoned professional. His journey has been marked by active participation in various pilot projects and the successful initiation of new programs at the behest of the client.As a progressive Operations Manager, Martin boasts a distinct talent for propelling performance to new heights, streamlining operations to eliminate inefficiencies, and judiciously trimming costs. His intrinsic self-motivation, unwavering focus, and innate self-sufficiency make him an indispensable asset, always ready to rise to the occasion with resourcefulness and agility. Martin's approach to work is defined by its responsiveness, cooperativeness, and profound knowledge, reflecting his unwavering commitment to tackling operational challenges with a consummate professionalism. Although he champions leadership through facilitation and empowerment of others, he remains ever-willing to shoulder personal responsibility for any issues that fall under his governance. Martin is the embodiment of a consummate professional, with a wealth of experience and an unyielding dedication to excellence.My expertise includes; Strong Leadership, Developing Customer Centric Mindset, built Client success Management Team, Developed Sales and retention workflows & strategies, Optimizing operational Rhythm andStructuring coaching for excellence & Cultivation leaders development and performance improvement process. Developed call center SOPs.

Roshel Alyzzia
View profile
Customer Support Specialist
Cebu City
,
Philippines
Part-Time
$
4
/hr
Appt. Setting
Customer Support

With 6 years of customer support and service working experience. I previously worked for Sprint Telecom, eBay, and Amazon. I also have experience working in the SaaS industry as a support specialist.

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