I am an experienced customer service professional with a proven track record of delivering exceptional client support. In previous roles, I assisted customers with product inquiries, design needs, and order concerns, as well as resolving technical issues with a focus on first-call resolution and satisfaction-driven solutions. Additionally, I have experience supervising and coaching teams to enhance their performance. My expertise lies in fostering positive customer experiences and driving team excellence in service delivery. I also bring a solid background in administrative support and event coordination.