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I am a dedicated Virtual Assistant specializing in the medical industry, with expertise in appointment setting, prior authorization, email management, and customer support. I streamline processes for healthcare professionals, ensuring smooth coordination and communication. Additionally, I have experience in eCommerce, providing comprehensive support to businesses and helping them maintain efficient operations. My goal is to enhance productivity and offer reliable assistance to clients in both healthcare and eCommerce sectors.

I'm your virtual assistant, here to make your life easier and more enjoyable. Whether you need help with tasks, want to chat about your day, or simply need some information, I've got your back. Let's embark on this virtual adventure together!

Experienced Customer Support with 5 years of expertise in Customer Service and technical troubleshooting, supporting the retail and hospitality industries. Proficient using tools such as Slack, ZOHO CRM, Cloudbeds, Airbnb, Zendesk, Freshdesk, Freshchat,Salesforce, etc. Demonstrated ability to deliver high quality support in dynamic and fast-paced environments. Skilled at effectively diagnosing, analyzing, and resolving complex issues, contributing to enhanced customer satisfaction. Open to part-time or full-time. Hit me up!

I am an experienced administrative professional with a diverse skill set, actively seeking a Virtual Assistant role where I can contribute my expertise in supporting businesses remotely. With a strong background in administrative support, customer service, data analysis, project management, and technical support, I bring a comprehensive approach to problem-solving and task management. My previous experience as a Team Leader/Supervisor in a BPO environment allowed me to hone my multitasking abilities and leadership skills, managing a team while ensuring smooth operations across multiple tasks. I have a proven track record of boosting team performance and streamlining processes, all while maintaining exceptional service quality. I am highly proficient in data entry, managing administrative duties, and providing efficient virtual support to businesses. I am also skilled in handling technical issues, analyzing data to drive improvements, and ensuring seamless communication between teams and clients. With a strong attention to detail, excellent organizational skills, and a proactive attitude, I am ready to bring value to a dynamic Virtual Assistant role.

As a self-employed writer and illustrator with a passion for storytelling experienced in illustration, writing, administration, and customer support, I am adept at handling diverse tasks and delivering exceptional results. My skills have been honed through roles as a Creative Consultant and Admin Assistant. I am dedicated to using my skills to contribute to the well-being of neurodivergent individuals and to create work that inspires and connects with audiences.

I’m Tricia Marie, a proud mom of five and a thriving professional with 15 years of experience in both the BPO industry and as a Virtual Assistant. I’m passionate about balancing my role as a dedicated mother while delivering exceptional results in my career.

I have more than 20 years of experience in customer service, with a proven track record of enhancing customer satisfaction and business performance in both BPO and Financial Services. Additionally, I possess skills in proofreading and have driven content optimization.

As a Senior Recruiter, I have an in-depth knowledge of candidate sourcing and database management. I focus on different industries including Manufacturing, Life Sciences, IT, Healthcare Staffing and Engineering for processing and placements.

I am an Exceptional candidate for the virtual assistant role due to my proven track record in managing a variety of administrative tasks with precision and efficiency. My strong organizational skills allow me to juggle multiple responsibilities seamlessly, while my proficiency in various digital tools and platforms ensures that I can adapt quickly to any system or process.

I'm an experienced professional with a diverse background in customer experience management, team leadership, and business operations. With a track record of optimizing team processes and delivering exceptional customer support, I've honed my skills across various roles in the industry. Beyond work, I find joy in the adrenaline rush of enduro/downhill mountain biking and am a dedicated supporter of FC Barcelona.

Thanks for taking the time to check on my profile! I'm a successful BPO Supervisor with a proven track record in Agent management, Leadership, Customer service excellence, Technical support, Sales, Task completion rate, and backend admin tasks. I'm looking to make my start in the Freelance industry and share my skills and hopefully learn new skills along the way. I have close to half a decade of experience working only with the best and biggest in the industry and I'm eager to talk to you on how I can contribute to your company.

Hi, I'm Lemuel. I'm a highly motivated and organized professional with experience in customer-facing roles, including remote customer service via chat, email, and social media. I'm skilled in CRM software, including Zendesk, and Salesforce, and have a strong passion for delivering excellent customer service. I'm excited to leverage my skills and experience to drive success in a new role.

Alfie started his BPO journey 8 years ago. From a regular agent, he managed his way on becoming a Manager 4 years after that is mainly focused on team and performance management, program & client deliverables, employee engagement and other operational & admin tasks. Most of his years were spent on SaaS sales particularly in US&C region. He has shown a remarkable level of process expertise and has been very proactive in bringing up ideas, questions not only to his internal stakeholders but also in key discussions with senior leadership and clients. His analytical skills has continued to show more depth and maturity in the way he analyzes operational situations, data, etc.

I've been in the Digital Marketing world for over ten years now, starting back in 2012. Since 2015, I’ve been working as a digital marketing consultant and strategist, and a freelance website developer and graphic designer for both local and global clients. As someone who grew up in the digital world, I love spotting trends and technologies that can help brands reach their goals with customized campaigns. I’ve got a solid track record of leading teams and rolling out creative strategies that cover everything from social media to content and email marketing. I love connecting brands with people in meaningful ways. Words I always keep in mind are: “Focus on the things you can control, and let go of the things you can’t.”
10 years experience in the BPO industry. A trainer, subject matter expert and an Assistant Team Lead. Trained in Voice, Email and Live chat.