Browse Talent

I'm a dedicated Customer Service Representative with over five years of expertise in Accounts Payable. With a passion for providing exceptional service and a keen eye for detail, I thrive on delivering seamless experiences for customers while ensuring accuracy and efficiency in financial transactions. Let's connect and elevate your customer service to new heights

With 12 years of experience in the Call Center and Software industries, I've thrived in various roles including Customer Service, Service Consultant, and Support Engineer. When I'm not working, I enjoy spending my weekends at the beach or camping.

I'm Alyssa, and I am thrilled to have the opportunity to introduce myself to you. At 32 years old, and residing in Bulacan, I bring a wealth of experience and skills to the table. While I completed 2 years in college studying Information Technology, my professional journey has been shaped by 7 years of dedicated work in customer and technical support, serving international accounts. With the onset of the pandemic in 2020, I transitioned seamlessly into the role of a virtual assistant, where I've excelled in various capacities. As a Social Media Assistant for 1 year, Email Support Specialist for 7 months, and admin assistant for almost a year part-time, I've honed skills in Social Media Management, Customer Service, Basic Logo Editing, Email Management, and Administrative Tasks. I'm eager to bring my expertise to your team and contribute to our collective success.

With over 15 years of experience spanning customer service, technical support, sales, and account management, I excel at resolving pain points and driving growth for businesses. My decade of remote work has sharpened my communication abilities, allowing me to convey complex concepts clearly and provide personalized solutions tailored to unique client needs. What sets me apart is my dedication to outstanding service and commitment to going above and beyond. I have a proven track record as a trusted advisor who consistently exceeds expectations. By leveraging my expertise and passion, I can navigate challenges, implement practical strategies, and propel your organization toward success. Allow me to be your partner in achieving your business goals.

With nearly a decade of dedicated experience as a Customer Representative, I have successfully navigated the intricate landscape of various accounts, specializing in telecommunications giants such as Verizon and AT&T, as well as managing relationships with corporate entities like Walmart, American Home Shield, and DirecTV. My comprehensive skill set spans billing, sales, customer service, retention, and technical issue resolution, encompassing both direct communication and digital channels, including chat and email. My commitment to excellence is underscored by 8 years of hard work and adaptability in a dynamic customer-centric environment. I have honed my expertise by handling diverse responsibilities and ensuring seamless operations in every facet of customer interaction. Furthermore, my proficiency extends to freelancing, where I spent 12 months excelling as an Operation Specialist, demonstrating my versatility and ability to thrive in various professional capacities. Now, I am eager to bring my wealth of experience and proven track record to a new challenge, particularly in a remote work environment. As a hardworking professional, I am keen on leveraging my skills in customer retention, exceptional customer service, and effective sales strategies to make a meaningful contribution to your esteemed company as a Remote Customer Service Representative.

My name is Nathan, and I have 15 years of experience in customer-centric roles such as sales, phone support, chat support, email/ticket support, administrative tasks, and financial accounts. In 2006, I graduated with a Bachelor of Science in Business Administration. I used to work in an office setup from 2006 until 2016. However, I discovered that working from home was possible, which gave me more opportunities and flexibility without sacrificing the quality of my work. Since 2017, I have been working from home and find it more productive and less stressful than working on-site due to traffic. As a full-time freelancer, I can work in shifting schedules. I am comfortable with technology and can easily adapt to any online applications. I am proficient in various tools such as Zendesk, Freshdesk, Otter ai, Shopify, Freedcamp, Slack, Zoom, Skype, MS Teams, Viber, G-Suite, Canva, Discord, ChatGPT, CRM Tools, and more.

I am looking for a great platform to obtain a position where I can effectively utilize and efficiently maximize my skills, abilities, and experiences that will enable me to make a positive contribution to the growth of the company and help my personal development & attainments in life.

I am a 45 year old grandpa that is pretty green at this VA gig. Though I am pretty new at this, I am no stranger at Customer Service, I have 17 years worth of CSR experience on me. I can do pretty good admin work as well. I am pretty quick on the uptake. I like learning new things. I like the idea of helping people and getting paid for it. I am the type of person that likes to make the process easier for the benefit of all parties concerned. If I can make the load easier for you then I have done my job.

Seasoned Payroll Specialist with 6 years of experience in US payroll processing. Proven history of achievement and innovation coupled with outstanding work ethic, commitment, and loyalty. Strong track record of effective leadership, collaborative teamwork, and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures, and program management. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Oversees the entire lifecycle of Google Ads Search Campaigns, encompassing campaign inception, strategic planning, and ongoing optimization. Manages Social Media Campaigns (on Facebook) starting from the creation of the FB business page to campaign development, strategic planning, and continual optimization. Implements SEO strategies on the client's website and establishes pertinent backlinks to enhance online visibility. Ensures customer satisfaction by actively supporting clients in website production, design, content creation, and maintenance, utilizing platforms like Duda, Yola, and Mono. Performs Quality Assurance and conducts comprehensive testing on websites, evaluating design, content, and functionalities. Designs and constructs e-commerce pages for clients, providing a seamless online shopping experience. Optimizes landing pages, banners, and content, while also conducting Quality Assurance checks on copy and other elements.

Hi! I'm Karl, 29 years old. A father of two beautiful children. I have more or less 9 years of professional experience working in the BPO industry. I've handled accounts like Telco - CSR and Sales, Roadside Service, and E-Commerce. I have also a few months of professional experience as a Virtual Assistant where I worked as an overall Customer support, handling almost all channels of communication from customers except for calls.

I am a seasoned Customer Service Professional with nearly a decade of experience in phone, chat, and email support. Aside from being proficient in Google Workspace, Office 365, Zendesk, Freshdesk, Ring Central, JustCall, Salesforce, etc., I possess strong skills in coaching, training, mentoring, leadership, time management, and process improvement. Currently, I am offering Virtual Assistance services. I excel in both technical and non-technical support.

With 15 years of experience in customer service and technical support, I've worked with leading companies like Microsoft, Airbnb, and Uber UK. I excel at troubleshooting technical issues, guiding customers to solutions, and ensuring their satisfaction. My strong communication skills, attention to detail, and dedication to continuous improvement have enabled me to build lasting relationships and contribute to team success. I'm passionate about delivering exceptional service and look forward to leveraging my expertise in future roles.

9 years of experience providing excellent customer service to big international brands from Retail to giant Telco companies, to FinTechs, to food delivery services, E-commerce, Financial Services, Healthcare services, etc. via phone, live chat, email, and even back office work! I excel and thrive more when being challenged with tasks and working under pressure. I am an outgoing person who loves to travel and learn about other cultures. WIth all these experiences, talents, skills, interests, and positive attitude, I can be the next representative to provide your customer/clients the best service experience!

Hi, I'm Nicole, your future virtual assistant. With a solid background spanning six years in customer service roles, I've developed expertise in communication, problem-solving, and ensuring unparalleled customer satisfaction.