I am a seasoned Customer Service Professional with nearly a decade of experience in phone, chat, and email support. Aside from being proficient in Google Workspace, Office 365, Zendesk, Freshdesk, Ring Central, JustCall, Salesforce, etc., I possess strong skills in coaching, training, mentoring, leadership, time management, and process improvement. Currently, I am offering Virtual Assistance services. I excel in both technical and non-technical support.