Browse Talent

With over 10 years of experience in Spanish and English customer service, I've gained valuable insights and honed my skills in effectively communicating with a diverse range of customers. My extensive background has equipped me with the ability to resolve issues efficiently, build strong customer relationships, and deliver exceptional service tailored to individual needs. Being bilingual allows me to serve a broader customer base, bridging language barriers and ensuring clear and effective communication.

With over 10 years of experience in International Sales and Business Development, I specialize in cross-cultural markets, strategic partnerships, and business expansion. Certified in workplace skills and interpersonal communication (University of Leeds), I leverage sales and marketing expertise to drive innovation and growth.

A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with the minimum of supervision whilst leading a team of twelve or more. Having a proven ability to lead by example, consistently hit targets, improve best practices and organize time efficiently.

Hello! I'm Mizpah Joie, but Joie works just fine. I'm 33 years old, born and raised in the Philippines. With 7 years in BPO at Qualfon Philippines and Wipro Inc., I've handled Customer and Technical Support, along with Airline Reservations. I've also spent 2 years in Sales Consulting, specializing in Data Entry, Sales Strategy, Training, and Client Relations. In my downtime, I love reading fiction, romance, or horror and I also enjoy singing and doing arts and crafts with my toddler.

With over 11 years of dedicated experience in the field of Human Resources, I've had the opportunity to immerse myself in all aspects of HR management for both local and international companies. Throughout my career, I've been privileged to work with employees from a multitude of countries, including the Philippines, USA, Brazil, Saudi Arabia, and Poland. This global exposure has provided me with invaluable insights into the complexities of managing diverse teams and navigating cultural differences within the workplace. One of my proudest achievements in HR has been the development and implementation of comprehensive employee handbooks and HR policies. These documents serve as foundational guides for both employees and management, ensuring clarity and consistency in HR practices across the organization. Additionally, I've played a key role in shaping compensation and benefits programs that are not only competitive but also aligned with the company's overall goals and values. In addition to policy development, I have a strong passion for employee development and have spearheaded the creation of training and development programs aimed at enhancing employee skills and capabilities. By identifying training needs, designing engaging learning modules, and partnering with internal and external stakeholders, I have been able to facilitate the professional growth of employees and contribute to a culture of continuous learning within the organization. In my previous role, I had the unique opportunity to contribute to the development of an in-house HRIS/Payroll software solution. Collaborating closely with cross-functional teams, I helped identify key requirements, design user-friendly interfaces, and oversee the successful implementation of the system. This experience not only enhanced my technical skills but also reinforced my belief in the power of innovation to drive efficiency and productivity in HR processes. As I continue to grow and evolve in my HR career, I am deeply committed to creating positive and inclusive work environments where employees feel valued, respected, and empowered to succeed. I am passionate about leveraging my expertise in HR to support organizational growth and cultivate a culture of excellence.

Hello, I'm Rafi, and I'm here to be your trusted partner in maintaining your brand's values while efficiently managing operations. Whether you're a startup, a small business, or a large corporation, I'm dedicated to delivering customized support to meet your specific needs. With over a decade of experience in the BPO industry and as an Executive Virtual Assistant, I bring a wealth of expertise to the table. I've successfully navigated diverse markets, including US Telco, Health and Wellness, Travel & Hospitality, Sales Consulting, and E-Commerce. My deep understanding of industry dynamics and proven track record of success enable me to offer tailored solutions that drive efficiency and productivity. Whether it's optimizing processes, managing teams, or providing executive support, I'm here to help your brand thrive. Let's connect and explore how I can support your business in achieving its goals and making a positive impact in the world!

I'm Michael Francis, a passionate customer service agent. With 10 years of experience in the BPOindustry as CSR,TSR (voice ,chat and email). With a foundation built on honesty, I believe in transparent communication and authenticity in all interactions. I strive to foster an environment of trust and openness, knowing that it's the cornerstone of any successfulrelationship, be it personal or professional.

Hello everyone! I am Rae, a Client Success Leader and Project Manager with 5 years of experience and expertise in B2B, SaaS, and e-commerce. Known for understanding client needs, delivering tailored solutions, and managing projects to successful completion. Skilled in collaborative problem-solving, driving satisfaction, and organizational growth through strategic initiatives. With the ability to manage a team and ensure that they are equipped with the knowledge and skills that will set them up for success.

My name is Analyn and I'm from Cagayan de Oro, Philippines. I'm reaching out to explore a work-from-home opportunity with your company. I've completed my degree in Business Administration and taken some units towards my Master's degree, which has been my stepping stone towards my professional goals. I've gained valuable experience in administrative and executive tasks, and I'm confident that my skills will make a positive impact on your team. With six years of experience in customer service, I've developed an in-depth understanding of effective communication and providing quality service to clients. I'm excited about the possibility of joining your team and contributing to your company's success.

I am an outgoing individual who thrives in dynamic working environments. I am known for my efficiency, adaptability, and willingness to receive and implement feedback. With diverse work experience, I have developed a well-rounded skill set that allows me to excel in various roles. I worked as a front office associate at a hotel. I interacted with guests, managed check-ins and check-outs, and assisted with inquiries and requests. I ensured smooth operations at the front desk, providing excellent customer service and resolving issues promptly. As a customer service representative, I handled customer inquiries, and complaints, and provided solutions to their problems. I developed strong communication and problem-solving skills, delivering outstanding service to maintain customer satisfaction. I facilitated training programs for new hires and existing employees as a trainer. I developed training materials, conducted interactive sessions, and provided guidance and support to ensure effective learning and skill development. I played a vital role in maintaining high-quality standards in customer service as a quality assurance analyst. I conducted thorough audits, identified areas for improvement, and implemented corrective measures. I paid meticulous attention to detail, ensuring protocol adherence and enhancing overall efficiency. Throughout my work experience, I have consistently demonstrated adaptability, a strong work ethic, and a receptive attitude towards feedback. I am always eager to learn and grow, and I bring a positive and energetic approach to any work environment I am a part of.

I am a dedicated and customer-focused professional with a proven track record in providing exceptional service across various industries. My career has been centered around delivering top-notch customer experiences through effective communication, problem-solving, and attention to detail. With a strong foundation in customer service skills and a passion for ensuring client satisfaction, I have successfully contributed to organizational success and customer retention in every role I undertake.

I hold a Bachelor degree in Nursing and have spent the last 5 years working in Customer service. I've had opportunity to work on various accounts, from cable, internet, home phone technical support, billing, medical virtual assistant and transaction coordinator in real estate. I'm known for my problem- solving skills and my ability to multi task and always on time.

A Graduate of Fine Arts Major in Advertising. I started off as a graphic/layout artist/professional photographer for 10 years. When I ventured into the BPO industry I handled international accounts (US, Canada and Australia) for different line of businesses like Telco, Financial, Internet Service Provider, Collections, Chat/Email Support and Sales (Inbound and Outbound). In my free time I usually read what I can learn about anything in Wiki, Check out current events or just simply listen to music.

I've been in the corporate BPO industry for over 10 years servicing US and UK clients from the telco and hospitality industry. I've also been part of the workforce, leadership, and managerial team. It may be handling difficult customers, coaching, managing, time management, you name it when it comes to customer service I've pretty much done it.

Hi! My name is Sheila. I have been in the BPO world for more than 3 years, and I also worked as a freelance customer service and most recently as a virtual assistant handling both customer service and admin tasks.