Browse Talent

I am a results-oriented professional skilled in cold emailing, content moderation, client services and customer support. Experienced in building strong client relationships and driving business growth through targeted outreach campaigns. Proficient in payroll, benefits, and social media support. Proven track record of optimizing processes and enhancing customer satisfaction.

I have knowledge in admin tasks, Social media Marketing, Appointment setting and Inbound/outbound sales. I am a fast learner and I can manage to do my job even with very less supervision.

I have over three years of experience in customer service and operations, specializing in customer satisfaction, scheduling, and problem resolution. In my previous roles, I managed high volumes of daily customer interactions, ensuring timely and precise support by addressing inquiries, coordinating services, and resolving issues with attention to detail. I utilized tools like Salesforce to maintain accuracy and efficiency, consistently meeting and exceeding performance expectations. Known for my strong verbal and written communication skills, punctuality, and ability to work independently or collaboratively, I thrive in fast-paced environments. My strengths in multitasking and problem-solving allow me to deliver exceptional service, and I am eager to bring this expertise to your team

I’m an experienced appointment setter with a strong track record in connecting clients to the right services efficiently. I’m skilled in managing schedules, handling client interactions, and utilizing CRM tools to maintain a smooth workflow. I’m goal-oriented, great at multitasking, and consistently work to boost lead conversion by setting quality appointments that fit both client needs and business goals.

Hello there, I’m Jenny! I am a person who aims for improvements, who’s open to changes and love learning new set of skills. I aspire to see my full potential and hone my skills through working with different people and different tasks. A proactive individual committed to personal and professional growth. Feel free to run through my profile and I would welcome the opportunity for a quick chat to discuss how my skills can benefit your company.

I have more than a year of experience as a Virtual Administrative assistant in Chiro Match and Makers .I am a hard working and self-motivated employee with almost 8 years of experience in BPO industry. Majority of my years in BPO are pure TECHNICAL SUPPORT ROLES. Able to focus on work without the need for supervision.I can say that I am dedicated and detail oriented customer service specialist. Excel at prioritizing, completing multiple tasks simultaneously, and following through to achieve goals.

Hello there, I’m Joy, a professional with a strong Technical and Customer Support foundation and valuable experience in Administration and Accounts Receivable Analyst within the Medical Insurance Industry. With a proven track record of enhancing customer satisfaction and streamlining processes, I’m passionate about finding solutions that benefit both clients and organizations. This platform showcases my professional journey and the skills I bring to the table. I appreciate your interest!

I am a dedicated and experienced Customer Service Representative with a proven track record in delivering exceptional service. During my time at ePerformax Contact Centers & BPO, where I worked from November 2022 to April 2023, I served as a key team member on-site in Pasay, National Capital Region, Philippines. In this role, I assisted customers with menu selection, ensuring a positive experience by answering all questions in a respectful and patient manner. Attention to detail was crucial, as I repeated customer orders for accuracy before entering them into the system. Additionally, I effectively employed persuasive communication to suggest upgrades and related menu items, successfully achieving upselling objectives. My commitment to providing excellent service extended to describing menu items in detail and educating customers about various meal options. My skills encompass Customer Relationship Management (CRM), Order Processing, and more, reflecting a comprehensive understanding of customer service dynamics. Prior to my experience at ePerformax, I held the position of Customer Service Representative at Teleperformance from December 2019 to September 2022. During my tenure in Makati, National Capital Region, Philippines, I handled various responsibilities, including assisting clients via email and outbound calls for cancellation, refund, and changes in booking. I adeptly resolved issues related to customers' bookings and reservations and answered any inquiries about the reservation process. My commitment to delivering a high level of customer service was evident through engaging customers, utilizing active listening, and employing effective interpersonal skills. In challenging situations, I skillfully handled guest complaints and offered complimentary services for hardship cases. With a strong foundation in customer service and a proven ability to adapt to diverse roles, I am well-equipped to contribute positively to any team or organization, ensuring customer satisfaction remains a top priority.

Hi, I’m Renz Bernard, and I bring 16 years of experience as a customer service representative, specializing in money transfer companies. Throughout my career, I’ve handled various campaigns that have sharpened my skills and deepened my understanding of banking processes. Working in the fraud and compliance department enhanced my expertise in remittance, allowing me to ensure safe and efficient transactions.I’m eager to leverage my extensive background and knowledge in a new role, where I can contribute significantly to my employer's success. If you’re looking for someone committed to excellence in customer service and compliance, let’s connect!

Experienced Senior Virtual Assistant handling US and PH clients for personal and administrative tasks. Provided services on research, file organization, business development, email and calendar management, collaboration through Google Workspace, Microsoft Office, Notion, Zendesk, Asana, HubSpot, ClickUp, and monday.com. Professional typist with typing speed of 80WPM, possesses high levels of emotional intelligence and attention to detail. Proactive and communicates well.

I am a versatile professional with over 14 years of experience in customer service, administration, HR, and finance, as well as 6 years in sales and entrepreneurship. I’ve managed my water refilling station and bake shop, and as a Saladmaster distributor, I was named Qatar’s Top Consultant in 2019. As an Amazon Virtual Assistant, I help e-commerce businesses grow through product sourcing, listing optimization, and campaign management. I also have experience as an appointment setter, connecting clients with quality prospects to drive sales.

With over four years of extensive experience as a Customer Service Representative, I've honed my skills across various industries including retail, healthcare, automotive, and e-commerce. Throughout my career, I've seamlessly managed multiple channels of communication, adeptly handling phone calls while simultaneously managing emails or engaging in live chats with customers. My versatility lies in my ability to thrive in fast-paced environments, where multitasking is essential. Whether it's resolving complex inquiries over the phone, providing detailed responses via email, or offering real-time assistance through chat platforms, I consistently prioritize customer satisfaction while maintaining professionalism and efficiency. Having worked across diverse sectors, I've developed a deep understanding of customer needs and preferences, allowing me to tailor my approach to each interaction effectively. My background in retail has instilled in me a keen eye for detail and a commitment to delivering personalized solutions, while my experience in healthcare has honed my ability to navigate sensitive situations with empathy and discretion. In the automotive industry, I've demonstrated proficiency in explaining technical information in a clear and accessible manner, ensuring customers feel confident and informed. Additionally, my tenure in e-commerce has equipped me with a strong grasp of online platforms and technologies, enabling me to troubleshoot issues and streamline processes for seamless customer experiences. Overall, my tenure as a Customer Service Representative has equipped me with the skills, adaptability, and dedication needed to excel in dynamic environments, where delivering exceptional service is paramount.

Hi, I am a responsible and fast learner with 14 years of experience as a virtual assistant. I take pride in my work, bringing a positive attitude and a fun, professional approach to every task.

With a decade of experience, I have honed adaptability, empathy, and efficiency in fast-paced customer service environments, that developed a strong set of skills essential for effective customer interaction and satisfaction. this includes, Communication: Proficient in clear, empathetic, and active communication across various channels (phone, email, chat). This ensures customers feel heard and understood. Problem-Solving: Experienced in resolving customer issues efficiently by identifying root causes, offering practical solutions, and ensuring long-term satisfaction. Conflict Resolution: Skilled at handling difficult or upset customers, remaining calm under pressure, and de-escalating tense situations to reach mutually beneficial outcomes. Team Collaboration: Ability to work well with colleagues to ensure smooth operations and the sharing of best practices for customer satisfaction.

A dedicated professional with over 7 years of experience in customer service and leading teams in different industries. Skilled in providing excellent customer service through live chat and managing relationships in areas like finance, telecommunications, and tech support. Experienced in managing teams, training staff, and tracking performance to meet goals. Quick to adapt, detail-oriented, and proficient in various customer service tools. Focused on learning and improving, with strong problem-solving and communication skills to help the company succeed.