I have over three years of experience in customer service and operations, specializing in customer satisfaction, scheduling, and problem resolution. In my previous roles, I managed high volumes of daily customer interactions, ensuring timely and precise support by addressing inquiries, coordinating services, and resolving issues with attention to detail. I utilized tools like Salesforce to maintain accuracy and efficiency, consistently meeting and exceeding performance expectations.
Known for my strong verbal and written communication skills, punctuality, and ability to work independently or collaboratively, I thrive in fast-paced environments. My strengths in multitasking and problem-solving allow me to deliver exceptional service, and I am eager to bring this expertise to your team