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Hi, Iām Paulo, a 27-year-old with a passion that extends beyond creative arts, multimedia, and design. With nearly 13 years in the industry, I began my journey as a graphic designer and photographer, then broadened my expertise to include content creation, social media management, videography, and event planning. I am a full-time digital marketing specialist at a BPO. My work involves managing company branding, materials, and corporate events. I collaborate closely with the leadership team to bring their vision to life through creative visuals and marketing strategies. Beyond the corporate world, I am a freelance multimedia professional collaborating with startups, businesses, local and international brands, and renowned personalities.

I bring 6 years of experience in sales, appointment setting, customer service, bookkeeping and data entry. I thrive in fast-paced environments and am always eager to take on new challenges. Whether it's closing a sale, scheduling appointment, or maintaining accurate records, I pride myself on my attention to detail and commitment to delivering high-quality work.

Results-oriented sales and customer service professional with over half a decade of experience. Demonstrated success in initiating outbound calls, resolving customer complaints, and upselling products to drive revenue growth. Proven ability to meet and exceed sales targets while maintaining high levels of customer satisfaction. Experienced in selling products/services to the US and UK market and proficient in cold calling techniques. Adept at identifying client needs, developing personalized solutions, and fostering long-term client relationships.
Hello there! Iām Sheree. The people closest to me call me Wonder Woman because they say I have a knack for getting things done efficiently. When Iām not in front of my computer, youāll find me outdoors hiking, trail running, hitting the gym, or joining fun runs. I also enjoy creative hobbies like crocheting, crafting with polymer clay, reading books, and listening to audiobooks. On top of that, I love organizing and marketing eventsā and even hosting them for fun because I thrive in lively, engaging environments. Iām a natural people person who enjoys leading teams and managing projects. With nearly a decade of experience in digital marketing, Iāve handled email marketing, Facebook ads, affiliate marketing, and, more recently, social media marketing. Iāve also helped clients with lead generation and successfully closed deals for a copywriter I worked with. Lately, Iāve been diving into different software tools, and Iām particularly fascinated by ChatGPT and Go High Level. I believe that work should be both efficient and enjoyable, so I always strive to make my tasks as fun and engaging as possible.

I have the skills, abilities and expertise needed on performing in a dynamic and fast paced work place. I am equipped with over 16 years of BPO experience as a team member, Sales Coach, and Team Leader with almost 2 years of work in the crypto industry.

Most of my experiences are really sales and customer service , being with appointment setting with warm and cold transfers, cold calling as well as telemarketing and even actual sales. I am familiar with almost all the dialers used for this matter such as Xencall , Calltools , Vicci dialer , Zoho dialer and CRMS also like Hubstaff , Salesforce, Ring Central and others .

I am a flexible customer service agent that continuously delivers top-notch outcomes. My never-ending thirst for knowledge and my efforts to improve myself so that I can consistently produce outstanding outcomes are what motivate me.

Hello, I am Cherry, a seasoned customer service professional with seven years of experience in a BPO environment, exclusively serving US clients. Throughout my career, I've refined a client-centric approach and mastered effective communication, problem-solving, adaptability, and sales acumen. Driven by results, I am eager to leverage my skills to excel, consistently meeting and exceeding targets while representing your business with excellence. I am highly dependable, a quick learner, resourceful, and capable of working with minimal supervision while maintaining integrity. I am enthusiastic about the opportunity to collaborate with you and contribute to your success. Let's work together soon!

Yoo! I'm Kim and I can't wait to be part of your business. I'm results-driven VA who streamlines chaos and transforms your to-dos into accomplished goals. Let's supercharge your productivity and conquer your business ambitions together. With of course, a sense of integrity and committed to help your daily work lifestyle.

Hello! I am Harvey, an executive assistant with extensive experience managing administrative tasks, supporting senior-level executives, and facilitating effective communication within organizations.My portfolio includes the following:1. Calendar Management: I am skilled in managing complex schedules, coordinating meetings, and ensuring that executives are always on time and prepared for their appointments.2. Travel Arrangements: I have experience in making travel arrangements for executives, including booking flights, hotels, and transportation, and preparing detailed itineraries.3. Communication Management: I am proficient in managing email accounts, drafting correspondence, and handling confidential information with discretion.4. Project Coordination: I have experience in coordinating and managing projects, ensuring deadlines are met, and communicating progress to stakeholders.5. Administrative Support: I am proficient in managing administrative tasks such as filing, data entry, and organizing documents.6. Event Planning: I have experience in organizing and coordinating events such as conferences, meetings, and team-building activities.7. Budget Management: I am experienced in managing budgets, tracking expenses, and preparing financial reports.8. Team Management: I am skilled in managing teams, providing guidance and support, and fostering a positive work environment.Overall, I am a highly organized, detail-oriented, and proactive executive assistant who is committed to providing exceptional support to executives and ensuring that their daily operations run smoothly.

As a Freelance Virtual Assistant and an experienced Technical and Customer Support, I'm capable of resolving technical issues concerning customer's accounts or company software infrastructure in general, delivering an excellent way of providing a top-notch appointment to my client, and of course, provide an excellent customer service. Not only that, I have also worked as a Passenger Service agent and Air Control Trafficker. With that being said, I am ready to take on any challenge as I can easily adapt to a different environment basing on my experience.

Dedicated and friendly customer service representative with 5 years of experience in delivering exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships to enhance customer satisfaction and loyalty. I am also a highly organized and proactive virtual assistant with experienced in providing administrative support, managing schedules, and facilitating communication. Proficient in various tools and technologies, dedicated to enhancing productivity and ensuring smooth operations for clients.

Dedicated and results-oriented sales professional with over six years of experience in the BPO industry, specializing in telesales, hard-selling, and customer growth strategies. I began my career mastering the art of selling devices, protection plans, and services for a leading U.S. telco company, consistently exceeding targets and driving revenue. Along the way, I explored roles in collections, healthcare, and B2B support, gaining diverse experience, but my passion for sales always brought me back to what I do best. In my most recent role, I expanded my skill set to include technical support while refining my sales expertise. Recognized as a top performer, I advanced to a subject matter expert role and eventually became a sales coach, where I developed leadership and coaching skills. With a strong passion for helping businesses grow and achieve results, I am committed to delivering exceptional outcomes for your organization.

Hello, I'm Angel and I am seeking a challenging opportunity where I will be able to utilize my experience and my ability to work with people which allow me to grow personally and professionally. For the past two years, I've honed my customer service skills in various call centers, handling a range of accounts. Throughout my career, I've become adept at utilizing Salesforce and Zendesk for ticket management, Slack, Zoom, and Teams for seamless communication, and Shopify for efficient order tracking. In addition to my call center roles, I served as a virtual assistant for a talented Kajabi specialist and web developer. During this role, I utilized Canva and CapCut for photo and video editing, collaborated on website development using Wix, Kajabi, and Squarespace. Together with my client, we also managed two e-commerce accounts, providing email customer support through Gorgias and order management on Shopify as well.

I have over 6 years of experience in the BPO industry, both as a customer service and technical support representative. I communicated over livechat, email and phone, and can easily adapt to new systems and software. I am excellent when it comes to pinpointing the root cause of technical issues and providing the best resolution. I am also customer focused and customer driver, and I ensure that I leave an excellent impression in every interaction. I work well under pressure and remain calm even in high stress situations, and my extensive skillset provides excellent value when it comes to providing service.