Hello, I’m Roy. I’m here to help you unlock the full potential of your business. With a passion for gaming, travel, volunteering, and a strong background in the call center industry for over 7 years, I’ve had the privilege of working with respected companies like Hilton, Citibank, and Google. Through these experiences, I’ve honed a variety of skills that are essential in today’s fast-paced work environment. Some key skills I’ve developed include: - Document and ticket processing - Customer service excellence - Clear and effective communication - Team collaboration and adaptability - Knowledge of banking and financial institution data and processes - Order tracking, management, and post-sales care I take pride in being detail-oriented, adaptable, and open to feedback because I believe every challenge is an opportunity to grow. My work hours are flexible, and I’m always eager to improve both my work and myself. I’m excited about the possibility of working with you and contributing to your success.