Hello! I'm Genelsis Allen, a highly skilled and versatile professional with a diverse background in customer support, technical troubleshooting, healthcare advocacy, and game development. With over a year of experience as a Healthcare Advocate at Optum Global Solutions Philippines and a solid foundation in tech support as a Helpdesk Technician at Stefanini, I bring a unique blend of problem-solving expertise and strong communication skills to any role.In addition to my customer service and technical roles, I have a creative side as well, having worked as a Game Lead Developer for 2 years, where I successfully created and launched two Android games. My technical skills combined with my customer-first mindset make me an excellent fit for virtual assistant roles, especially for businesses looking for someone who can adapt quickly, handle multiple tasks efficiently, and offer a proactive approach to support.I also have experience as a Chat Support Representative at Shopee Philippines, where I honed my ability to provide prompt, effective solutions in a high-paced environment. I am now looking to leverage my diverse skill set in a Virtual Assistant position, where I can contribute my knowledge in customer support, administration, technical troubleshooting, and more to help streamline operations and enhance your business.If you're looking for a dedicated, adaptable, and results-oriented virtual assistant, I'd love to connect and explore how I can contribute to your success!