I am a dedicated professional with over 8 years of experience in customer service and administrative roles. My background includes six years in the BPO industry, where I supported U.S. clients as a Customer Service Representative, refining my skills in communication, problem-solving, and client management. Recently, I transitioned into a Virtual Administrative Assistant role for nearly two years, where I developed a deeper proficiency in organizational tasks, data management, and virtual support. My diverse experience has equipped me with a solid foundation to provide high-quality support and contribute effectively to any team.