Hi, I’m Vanessa, a dedicated Virtual Assistant with a unique blend of healthcare knowledge and specialized VA skills. Holding a Bachelor’s degree in Nursing, I bring 4 years of experience in virtual assistance, complemented by 8 years in the BPO industry. I excel in communicating with customers, consistently achieving high scores in reviews and key performance indicators (KPIs). My strong customer service orientation enables me to connect effectively with clients and stakeholders. I specialize in managing schedules, coordinating communications, and providing tailored support to meet diverse needs. My nursing background adds a compassionate touch to my work, making me a reliable partner in enhancing productivity and streamlining operations.