Hello, my name is Charize and I’m a dynamic, highly technical, hands-on IT Operations Leader with a wealth of knowledge and experience supporting client challenges, driving business growth, and orchestrating global IT support in a 24/7 environment. I routinely explore cost savings that simultaneously support process efficiency, automation and standardization. I strive to implement global ITIL and ITSM standards/processes that encourage global participation. I also build talented teams of IT professionals and support career development through training and mentorship opportunities. Some of my additional core competencies include: Global IT Support Data Consolidation & Security Mergers & Acquisitions